Privacy Policy

PRISTINE JEWELERS llc will occasionally update its privacy statement to reflect company and customer feedback. When PRISTINE JEWELERS llc posts changes to this statement, you will see the word "Updated" next to the Privacy Policy link on the PRISTINE JEWELERS llc home page. PRISTINE JEWELERS llc encourages you to periodically review this page to be informed of how we are protecting your information. If you have questions or concerns about policy changes, you should first contact the PRISTINE JEWELERS llc customer service department at info@pristinejewel.com or call at 516-347-9331

How We Use The Information We Gather

 PRISTINE JEWELERS llc may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date. PRISTINE JEWELERS llc collects that information in order to:

  

    Process an order

 

    Verify your identity for payment authorization

 

    Contact you regarding your order status

 

    Ship your order to you

 

    Send you news from PRISTINE JEWELERS llc (if you request)

 

    Generate anonymous statistics

 

    Provide you with an excellent shopping experience

  

Once PRISTINE JEWELERS llc gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your name and address will not be used for any other purpose than delivery of your order. Your name and address will not be sold to mailing-list firms. Although PRISTINE JEWELERS llc may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers.

 Third Party Privacy Policies

  

 

PRISTINE JEWELERS llc gives you access to third party partners to provide you with certain services that are detailed below. PRISTINE JEWELERS llc will provide that third party with your transaction information and then that third party will collect additional information that it needs to provide you with the requested service. PRISTINE JEWELERS llc encourages you to review the privacy statements of Web sites you choose to link to from PRISTINE JEWELERS llc so that you can understand how those Web sites collect, use, and share your information. PRISTINE JEWELERS llc is not responsible for the privacy statements or content on Web sites outside of PRISTINE JEWELERS llc's Web site

 Tracking of Advertising Links, Action Tags, and Cookies

  

PRISTINE JEWELERS llc works with a third-party advertising company to collect information on advertisement performance and Web site usage. This company serves PRISTINE JEWELERS llc ad banners on our behalf which use action tags and cookies to measure how many times users view and click on an ad and which specific pages of our Web site users visit (e.g. a registration or checkout page). To do so, this company may use information about your visits to the PRISTINE JEWELERS llc Web site and other Web sites. Unless otherwise notified, our third-party advertising company does not use names, addresses, e-mail addresses, or telephone numbers and does not link any online actions or cookies to an identifiable person. The use of your cookies is subject to the privacy policy of our third-party advertising company.

 

Site Usage Tracking and Analysis

  

PRISTINE JEWELERS llc, LLC. has contracted with a third party, to provide additional tracking and analysis of information and data collected from visitors to our Web site.

 PRISTINE JEWELERS llc Communication

 

 

PRISTINE JEWELERS llc offers customers many ways to keep up to date with the latest product offerings and promotions. Below, we outline how we treat the information you provide to PRISTINE JEWELERS llc.

 Email Newsletters

  

PRISTINE JEWELERS llc offers customers the chance to opt-in to receive regular updates, news, and special offers via email. Customers may opt-out of receiving these newsletters at anytime.

 

Opt-Out Policy

 

 

To opt out of receiving communications from PRISTINE JEWELERS llc, just send a blank email to info@pristinejewel.com with the word "unsubscribe" in the subject line.

 Surveys

  

PRISTINE JEWELERS llc occasionally requests information from our users and customers via surveys. Participation in these surveys is completely voluntary, and all participants have a choice whether or not to disclose information. The requested information typically includes the customer's first name, as well as information relating to the customer's experience at PRISTINE JEWELERS llc, or their opinions on products they have purchased. Survey information will be used internally to monitor or improve this site, and after attaining user permission, may be posted on the site to provide information about our products to other users. Users' personally identifiable information is not shared with third parties unless PRISTINE JEWELERS llc gives prior notice and choice.

 

Updating Personal Information

  

If the personal information PRISTINE JEWELERS llc has gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send an e-mail to info@pristinejewel.com or contact one of our diamond and jewelry consultants at 1-516-347-9331.

 

Security

  

PRISTINE JEWELERS llc is committed to protecting the privacy of your personal information. To protect the information you send from your computer to PRISTINE JEWELERS llc e-commerce system, this information — including your credit card number, name, and address — is encrypted using Secure Sockets Layer (SSL) software. Internally, we use encryption and Web security technologies to protect the privacy of your personal data. Only parties responsible for processing your order have access to your credit card and bank information.

  

PRISTINE JEWELERS llc continuously reviews its policies and practices to ensure that all customer information remains secure.

 Use of Technology

  

"Cookies" are small pieces of information that are stored by your browser on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on the PRISTINE JEWELERS llc Web site. With cookies enabled, the PRISTINE JEWELERS llc Web site will have the capacity to deliver you a more customized and complete shopping experience to track visits from our affiliates and partners and to enable the use of our shopping cart. PRISTINE JEWELERS llc does not use cookies to store or collect any personal information such as names, addresses, or payment information. To learn how to enable cookies on your computer, visit the Web site that corresponds to the browser you use:

 

    Microsoft Internet Explorer

 

    Netscape Navigator

 

 

IP Address

   

PRISTINE JEWELERS llc collects your IP address, which cannot be used to identify you personally, to help diagnose problems with its server, to administer and tune the operation of its site, and to log your browser type and referring URL information. PRISTINE JEWELERS llc servers use each IP address to anonymously track the date and duration of each session within its site. Your IP address may also be used to help PRISTINE JEWELERS llc collect statistical data or in gathering broad usage information. Certain parts of this information may be shared with PRISTINE JEWELERS llc partners, but your IP address will not be distributed.

 

Contacting PRISTINE JEWELERS llc

 

 

To provide the best customer service possible, PRISTINE JEWELERS llc provides multiple methods for customers to ask questions and provide feedback

 

Contact Us

  

Via the "Contact Us" link, PRISTINE JEWELERS llc allows customers to e-mail info@pristinejewel.com. This provides direct contact to a PRISTINE JEWELERS llc diamond and jewelry consultant, who reads each e-mail and tries to promptly answer your questions. PRISTINE JEWELERS llc may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the PRISTINE JEWELERS llc Web site or the shopping experience in general, as we always appreciate feedback.

 

Fraudulent Charge Protection

 

 

 

If a third party obtains your personal information from a purchase made with PRISTINE JEWELERS llc and uses that information to perpetrate credit card fraud, you are protected. Under the Fair Credit Billing Act, your bank may hold you liable for up to $50 of fraudulent charges. If your bank holds you liable for any portion of the $50, PRISTINE JEWELERS llc will cover up to the entire $50.*

 

Legal Disclaimer

 

 

 

The only time PRISTINE JEWELERS llc will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.

 

 

 

If you have questions about this privacy statement, please contact the PRISTINE JEWELERS llc customer service department at info@pristinejewel.com.

 

 

 

* PRISTINE JEWELERS llc will cover this liability if the unauthorized use resulted through no fault of yours from purchases made on PRISTINE JEWELERS llc secure server. In the event of unauthorized use of your credit card, you must notify your credit card company in accordance with its reporting rules and procedures.